How we handle your data.

1. Information We Collect

When you contact us, book our studio, or use our website, we may collect the following information:

• Contact information: name, email address, phone number, and company name
• Booking details: project type, preferred dates, equipment needs, and production requirements
• Usage data: how you interact with our website, including pages visited and time spent
• Device information: browser type, operating system, and IP address

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and booking requests
• Process and manage studio reservations
• Send booking confirmations and relevant communications
• Improve our website and services
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Data Storage & Security

We use service providers to host the website, process bookings and inquiries, send communications, and measure website use. Those providers may process or store information on our behalf. We take reasonable steps to protect personal information, but no transmission or storage system can be guaranteed secure. Retention periods depend on the purpose, provider settings, and legal requirements.

4. Cookies & Measurement

Our website uses cookies and similar technologies for website functions, analytics, and advertising measurement. We use:

• Operational technologies: support website, inquiry, booking, and conversion workflows
• Analytics technologies: help us understand how visitors use the site and how pages perform
• Advertising measurement technologies: help measure campaign activity and may use cookies or other identifiers, depending on the tag and device settings

The site uses Vercel Web Analytics and Google Tag Manager. Google Tag Manager can load analytics and advertising measurement tags. You can control or block cookies through your browser or device settings, although doing so may limit some measurement or website functions.

5. Third-Party Services

We use third-party services for hosting, analytics, tag management, booking, payment processing, and communication. These services process information under their own terms and privacy policies.

6. Your Rights

Depending on the applicable law and circumstances, you may contact us to:

• Ask for access to the personal information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete personal information where applicable
• Opt out of marketing communications at any time

7. Contact Us

If you have questions about this privacy policy or your personal data, contact us at:

Viva Studio Rentals
777 The Queensway, Unit 1
Etobicoke, ON M8Z 1N4, Canada
booking@vivastudios.ca
Call us